Privacy Policy
The Clubhouse Casino collects and uses your data to run the casino: account registration, identity and age verification (KYC), payment processing, fraud prevention and compliance with its licence. This page summarises how that data is handled, stored and protected, and what rights you have. The operator keeps operational data (account details, KYC documents, transaction history) separate from analytics used to improve the site and game offerings. Your personal details are not sold or rented to third parties for marketing.
What data is collected
When you register, you provide email, name, date of birth and address. When you deposit or withdraw, payment details (card, crypto wallet, bank account or e-wallet) are processed according to the method you choose. For KYC, you may be asked to upload ID and proof of address. The site also collects technical data (IP address, device type, browser) and usage data (games played, session length) for security, fraud prevention and to improve the service. This is standard for online casinos.
How data is protected
The site uses TLS encryption so that data in transit between your device and the server cannot be read by third parties. Sensitive data at rest is stored in controlled environments with access limited to staff who need it for their role. The operator is required under its licence to retain certain data (e.g. transaction and KYC records) for a set period; after that, or when you request account closure, data may be deleted where legally permitted.
Your choices
You can opt out of marketing emails and notifications in your account settings or by contacting support. If you want to close your account and have your personal data deleted where possible, support can guide you through the process. Note that some data may need to be retained for legal or regulatory reasons even after closure.
